The Blue Mountains Gazette recently published this article about Telstra’s federal government backed roll out of ADSL2+ in the area. Firstly the Gazette got their figures wrong, ADSL2+ is capable of 22mbit - not just 20mbit, but this all depends on distance from the exchange and line quality as seen on Internode’s graph. Also, I like the quote “network speeds up to 78 times faster than a standard ADSL connection” - while the quote is true, its not a fair comparison. A fair comparison is not against 256Kbit ADSL1, but as you have the ADSL2+ maximum speed you should match it with the ADSL1 maximum speed which leaves you with a figure of 2.75 times faster. Nobody likes misleading marketting hype.
I’m concerned there is much talk of upgrading the D-Slam’s in the EXCHANGE to be ADSL2 capable, but there is no mention of upgrading the MINI-MUX’s which are widely used in this area as many customers are too far from the exchange to get DSL directly from the D-Slam. A mini-mux is essentially a smaller D-Slam in a waterproof enclosure with a fibre optic backbone to the exchange, that can be housed in underground pits between the customer and the exchange to extend the range of DSL coverage… but there are far greater concerns than the extent of their coverage.
“Telstra CEO, Sol Trujillo, last week made a politically charged announcement over the massive network switch-on, applauding the Rudd Government for giving sought after assurances the company would not be forced to resell the service at a cheaper price to its commerical rivals.”
OH MY FUCKING GOD!
So, its not ADSL2+… its ADSL2+ with Bigpond. Does Kevin Rudd honestly think this is a good thing? Telstra Bigpond are well known for their illogical bandwidth metering (counting upload), their high prices, their dodgy marketting campaign (get a free modem! We just won’t tell you the download quota won’t even let you browse videos on YouTube! But you get a free modem!!!!!), poor download quotas, high prices (if you don’t believe me, compare Bigpond Plans with any other ISP in Australia), and lack of customer service.
The only reason why broadband prices are as cheap as they are today, is because of the independant ISPs pressuring Telstra on anti-competative behaviour via the ACCC. This is well documented on Whingepool (I like to call it this, because its true about their forums). If Telstra has no requirement to offer wholesale services to their competitors, we’re left with a market thats to expensive to enter. There is no money in the ISP scene, as has been said by Simon Butcher of Internode & Mark Russell of Green Tree Frog and probably many more. And, with no wholesale services by Telstra… the ISP’s will have to roll out their own D-Slams & Mini-Mux’s, which costs upwards of $100,000 per exchange!
Telstra are in a key position as a wholesale business, and the Australian government should treat them as such. 98% of all fixed line services in Australia are provided by Telstra, which means every other teleco is really just a Telstra reseller. Telstra’s refusal to offer wholesale services on a product line cannot be tolerated, it needs to be mandatory so our competitive telecommunications market can continue to survive - this also means Telstra can’t offer competitive retail products, as they are currently required.
An example of poor service by Telstra, on ADSL1 they fail to meet the demand for faster upload. We live in a video generation with web sites like YouTube, but Australia is held back by Telstra’s artificial limiting of the upload speed to 512kbit & more commonly 384kbit, when ADSL1 is capable of 1000kbit. The 512/512 plans cost the same as 1500/256 plans and offer slower download speeds for no good reason, and often less download quota too - which puts them typically at the reach of small business. If you want to stream live video, your maximum possible bitrate is the same as your upload speed which results in very poor quality video under any codec on ADSL1 speeds. Why do Telstra cap the upload speed? Good question, they’ve never specified - but with the higher priced 512/512 plans, it appears to be profit driven. Additionally, Telstra Bigpond services count upload on their usage meter, even though upload costs them absolutely nothing which is verified by the Telstra wholesale offerings that do not count upload.
I fear Telstra will be offering plans, that offer little download quota and are only competitive because its faster ADSL2+, and will only improve services if they believe they can profiteer from it - customer satisfaction isn’t their concern.
This isn’t good news at all… its eternal damnation to ADSL1, because Bigpond just isn’t an option. Thank you Kevin Rudd!
The Telstra press release also received an appauling response on Whirlpool, seen here